B2B Lead Scoring: Definition & How To Do It Right + Examples

By: Burkhard Burger |
 November 29, 2024 |

B2B lead scoring can increase lead generation ROI by 77%. Ready to see that kind of boost for your brand?

In this article, we will explore what B2B lead scoring is and how to implement it step-by-step. We will also share the best practices to help your sales teams generate leads more effectively. 

By the end of your read, you will have the know-how to build a scoring system that sharpens your team’s focus on high-value leads and drives better conversions.

What Is B2B Lead Scoring & Its Benefits?

B2B lead scoring means ranking potential customers by assigning positive or negative scores based on how well their actions and profiles match your ideal target audience. This helps marketing and sales teams focus their energy on the best leads—those most likely to convert.

Infographic showing what contributes to lead scoring

But B2B lead scoring goes beyond tallying website visits or email opens. You need to align your criteria with your unique business goals.

Then, use factors like a lead’s behaviors, demographic data, and engagement levels to score leads accurately and prioritize those who are truly interested in what you offer.

What does this all mean for your brand? Here are its benefits:

  • Get a shorter sales cycle since you can focus on the most qualified leads.
  • Create more relevant and engaging interactions, since you can better tailor your messaging based on a lead’s score.
  • Filter out unqualified leads to prevent your sales team from being overwhelmed by low-value prospects.
  • Refine your marketing strategies by understanding which actions or behaviors signal the highest intent.
  • Better resource allocations, since your marketing and sales efforts are where they will have the most impact.

Why should these benefits matter to YOU?

Because 29% of small businesses go under because of cash flow issues. But you do not have to become part of that statistic if you have a healthy flow of leads. In B2B, the sales process is especially longer, more complex, and involves multiple decision-makers. 

So, lead scoring helps you cut through the noise and narrow down the leads that are most likely to turn into profitable business relationships.

Plus, it can save you money. Take link-building, for example—it is a popular lead-generation strategy, but securing just one link can cost around $300. With lead scoring, you can focus on high-potential leads, which reduces the need for costly outreach.

4 Steps To Successfully Implement B2B Lead Scoring

Review and identify the practical steps you can easily apply to improve your lead scoring strategy as you go through the steps.

Step 1: Define Your Ideal Customer Profile (ICP) To Enhance Lead Scoring Accuracy

Get laser-focused on the type of customer who brings the most value to your business. But do not just focus on picking industries or job titles. You need to understand the deeper traits that make someone a perfect fit for what you offer.

Use this step to give your lead scoring process a strong foundation to make sure you are assigning lead scores that reflect real conversion potential, not just surface-level interest. Plus, when you know exactly who your ideal customer is, you can spot them right away based on the lead’s behavior and demographics.

With a clear ICP, you avoid wasting time and resources on leads that may look good on paper but never turn into actual business.

What To Do

Let’s set the scene and use this wholesale real-estate business as an example, since this is an always-booming industry. Here’s what you need to do:

Check your top wholesale real estate clients. Dive into your multi-channel CRM or sales records and look for patterns. Who is closing deals consistently? Which clients return for more properties? 

Spot the common traits, like location, deal size, or property type, that define your most valuable customers. Maybe your best customers are small-to-mid-sized property investors who specialize in distressed properties for flipping.

Next, list your key demographics. This should be in your CRM already or if you want, send out a survey to find the specific traits of your prospects. For wholesale real estate, this can include investors working in urban markets or particular states.

Then, understand their pain points or the common challenges your top clients face. Knowing these pain points helps you refine your messaging and score leads who express similar challenges.

Finally, track behaviors that signal strong buying intent. For instance, leads attending property auctions, signing up for exclusive off-market deal alerts, or actively seeking financing are clear indicators that they are ready to invest.

Based on the example, the ICP for your business would look like this:

ICP example

Step 2: Identify Key Data To Track For Consistent Monitoring

Pinpoint the data points that reveal a lead’s real intent and fit for your business instead of trying to gather endless information. 

Why? Tracking irrelevant data causes poor quality leads that clog up your pipeline and waste your sales and marketing teams’ time.

In addition, this keeps your lead scoring models focused and actionable, so you can sharpen your marketing efforts. Consistent data monitoring helps your team adjust lead scoring criteria as patterns emerge to improve accuracy over time.

What To Do

Identify behavioral and demographic data points. Behavioral data can include actions like website visits or content downloads, while demographic data can cover industry, job title, and company size. Use both to build a comprehensive view of each lead.

Then, define your lead scoring goals. To do this, use the SMART Framework:

SMART Framework

For example, let’s say you are in the health and tech niche and your company supplies these medical alert smartwatches to senior care facilities. Your lead scoring SMART goal will be:

  • I want to identify and track 3 key data points—product demo page visits, downloads of our safety solutions guide, and time spent on our site—among senior care facility administrators within the next 60 days. I will use this data to establish a baseline for scoring criteria that accurately signal buying intent, allowing for more targeted engagement with high-intent leads.

Step 3: Craft The Perfect Lead Scoring Model

This is not just about assigning random points. You need to set up a lead-scoring framework that is tailored to your business’s needs and focuses on scoring leads based on the actions that matter most.

A well-crafted lead scoring model does more than just rank leads—it helps you make smart, data-driven decisions. No need for guessing and wasted resources on low-value leads.

What To Do

Decide what factors will influence your lead score. Consider demographics, company size, and behaviors like website visits, email engagement, or attending webinars. 

Then, you need to assign point values. Give higher point values to actions that show strong intent, like downloading a case study. Meanwhile, deduct points for actions that suggest disinterest, like unsubscribing from emails.

Suppose you have a B2B SaaS company.  You can assign +20 points to leads who request a product demo, +15 for downloading a case study, and -10 for visiting the careers page.

Next, choose your scoring method. You can use manual lead scoring by setting specific point rules, or, for more complex models, consider tools with machine learning capabilities like Salesforce, which automatically adjust scores based on lead activity.

Salesforce lead scoring

If you are using HubSpot, here is how to create properties to score your leads:

Hubspot lead scoring

Step 4: Prepare Your Sales And Marketing Teams To Leverage Lead Insights

Give your team the knowledge and tools they need to act strategically on the scores generated. Train them to understand the behaviors and patterns behind the scores. When sales reps and the marketing team grasp what specific scores reveal about leads, they can approach each prospect with tailored strategies that align with their needs. 

What To Do

Show them how different scores correlate with specific lead actions and fit with your target market. This includes points for visits to high-value pages or repeated engagement.

You should also walk them through your lead scoring tool. Demonstrate how it works, what data it collects, and how scores are generated.

Outline what actions sales reps should take based on different score levels. Here is how you can do it:

  • If a lead scores above 80, sales reps should schedule a direct follow-up call, as it indicates high buying intent.
  • For leads scoring between 50-79, reps can send a personalized email to nurture interest further.
  • For scores below 50, assign the lead to automated email sequences for continued engagement.

Elevate Your B2B Lead Scoring: 5 Must-Know Practices

Pinpoint areas in your current process where these best practices can boost lead quality and fine-tune your B2B lead scoring for sharper accuracy.

I. Anticipate Lead Conversion Potential With Predictive Scoring

Unlike traditional scoring, which relies on fixed point values, predictive lead scoring continuously adjusts based on new data, making it smarter and more dynamic over time. It uses historical data and machine learning to forecast which leads are most likely to convert. 

With this, you can give your sales team a competitive edge to help them focus on high-potential leads early.

How do you do this?

Choose a predictive lead scoring tool (ex. Salesforce)  that uses predictive analytics or a machine learning model. Then, use your historical lead data to identify behaviors and characteristics of past successful conversions. 

For example, you can analyze past leads who attended specific webinars, viewed pricing pages multiple times, or engaged consistently with content. Then, let your lead scoring system prioritize prospects who follow similar engagement paths to increase your predictions’ accuracy.

Also, incorporate external data sources, like industry trends or firmographic data from providers like ZoomInfo or Bombora. For example, if a lead’s company shows recent growth or industry expansion, this information can increase their score, suggesting they are more likely to invest in your solution.

II. Capture Engagement Insights From Social Media

Instagram alone has 2 billion users, Facebook, and LinkedIn have billions more. So, it is not a surprise that social media holds valuable engagement data that can strengthen your lead scoring.

How do you capture those insights?

Track how leads interact with your social content–likes, comments, shares, and even how long they view videos. For example, if a lead regularly engages with your product updates or case studies, this suggests a higher level of interest.

To do this, use Sprout Social. It can give you a snapshot of what is happening across all your social media accounts, like this:

Sprout Social dashboard

It can also give you sentiment analytics. Use it to analyze comments, reviews, and mentions to gauge whether prospects have positive, neutral, or negative sentiments. 

Sprout social dashboard

For example, use sentiment analytics to analyze LinkedIn comments on your B2B product posts. If a prospect frequently leaves positive feedback, they are likely a high-value lead; negative comments could signal the need for additional nurturing.

You can also let us at SalesBread handle LinkedIn lead generation for you. We can reach out to prospects and build meaningful connections to help you grow a strong contact list that supports your lead scoring efforts.

III. Account For Team Scale & Available Budget

When you factor in your lead’s team size and budget, it gives a clearer picture of their buying potential. A larger team or a substantial budget often signals a lead with more resources and the potential for a long-term partnership, making it crucial for lead qualification. Use this approach to prioritize leads that can bring higher value to your business.

To apply this best practice, assign points based on team size. So leads from organizations with larger teams should be prioritized since they are high-value opportunities. For example, add +10 points for teams with 50+ members and +5 points for teams with 10–49 members.

Do the same for the budget. For instance, if you identify a lead with a larger budget (based on industry standards or prior interactions), it is worth prioritizing them in your scoring model.

Additionally, use the job title to infer budget authority. Assign points to leads with titles like “Director” or “VP,” who are more likely to have budget authority.

Then, once the lead engages, craft personalized follow-up messages targeting their interest and available resources. If you only have a few leads, feel free to craft those emails yourself. But when you are dealing with hundreds, let an AI content writing tool handle the email copy.

4 Effective Lead Scoring Examples For B2B Success

Identify elements in each example that can refine your lead scoring model. Then, gather your team to brainstorm on how to apply it. 

A. Industry-Based Lead Scoring

This helps you focus on sectors that align best with your product or service. With this, you can prioritize those with the highest need for your solution to increase the likelihood of conversions.

Here are the metrics you need to track here:

  • Number of industry-focused demo requests
  • Frequency of requests for industry-specific pricing
  • Attendance rate at industry-related events or webinars
  • Engagement rate with industry-specific content (ex. whitepaper downloads, case study views)

This method works best for businesses in niche markets, like technology providers targeting healthcare or legal services. This is ideal for companies where industry-specific pain points drive demand.

B. Event-Based Lead Scoring

Event-based lead scoring means assigning points to leads based on their participation in events. This matters because event attendance often signals serious intent—leads who invest time in your events are more likely to engage further.

Here are the metrics you need to track here:

  • Event attendance rate
  • Number of event registrations
  • Level of participation during events (ex. asking questions, engaging in polls)
  • Post-event engagement (ex. downloading event-related materials, booking a demo)

Here’s an example of lead scoring table for events:

Event lead scoring

Event-based works best for B2B companies that host or participate in events like webinars, product demos, or industry conferences. This is particularly effective for businesses that rely on educating prospects about complex products or services, like software vendors or professional service firms, where deeper engagement indicates buying intent.

C. Account-Based Lead Scoring

Account-based lead scoring prioritizes scoring entire organizations, not just individual leads. When you focus on high-value accounts, your team can target prospects with greater potential for long-term partnerships to maximize sales impact.

Here are the metrics you need to track here:

  • Account-level product usage data
  • Account’s annual revenue or company size
  • Engagement across multiple decision-makers
  • Interactions with targeted content by account members
  • Number of meetings or demos booked with account stakeholders

This is ideal if you have a company with longer sales cycles and higher deal values, like enterprise software providers, IT consulting firms, or B2B financial services. 

D. Email Engagement-Based Lead Scoring

Email engagement-based lead scoring measures a lead’s interest through their interactions with your email campaigns. An effective lead scoring system focused on email engagement helps identify which prospects are warming up and ready for more personalized outreach.

Here are the metrics you need to track here:

  • Email open rate
  • Email bounce rate
  • Click-through rate (CTR)
  • Response rate to follow-up emails
  • Unsubscribes or disengagement signals

This method is perfect for businesses heavily reliant on email-driven engagement, like B2B e-commerce platforms or digital marketing agencies running frequent campaigns. They often nurture leads through targeted email content, which is why you need to prioritize leads who open, click, and respond regularly.

Conclusion

Now, it is time to wrap up and jump into B2B lead scoring. Gather your sales and marketing teams for a strategy session. Talk with your team about where these steps and best practices can make the biggest impact, and focus on actions that align perfectly with your goals.

But remember to continuously monitor the results. Are you getting more leads? The ideal prospects? Only then can you adjust to make sure your lead scoring system is giving you the best shot at success. 

If you need a helping hand, SalesBread is here to lend guidance.

With our experts at the helm, we can get you high-quality leads that you can include in your system. Contact us now for a free 15-minute strategy session, and let’s get started. 

Burkhard Berger is the founder of Novum™. He helps innovative B2B companies implement modern SEO strategies to scale their organic traffic to 1,000,000+ visitors per month. Curious about what your true traffic potential is?

Author Bio : Burkhard Berger

Founder , Novum™ - vip@novumhq.com